Thank you… not just for what you did, which was wonderful, but for the way you did it.
I will always be grateful to you – not only for the quick service – but for your generous partial refund of the charges. After coming home from the hospital (heart attack) to no A/C, you were the only one who cared enough to help. Thank you!
Our salesman, Jason Marsh was wonderful. He was friendly and very knowledgeable. He explained everything in detail and would stop to see if we had any questions. He went out of his way to help us get the best product for our needs.
Our installers were very professional and knew their business. They were kind and courteous, and didn’t leave our house a mess, like others we’ve encountered in the past. They were on time and had everything finished and cleaned up in a timely manner.
We are extremely happy with our new heat pump! I highly recommend Middleton Heating & Air to anyone that needs heating or A/C service. A+++++!
I would recommend Middleton to anyone! Jason Marsh was extremely thorough, he answered all my questions quickly by email and gave me by far the most detailed estimate of all the companies that I received quotes from.
Middleton has been great, particularly Jason!
Just wanted to say “Thanks” again! Your guys did a great job, and should be commended for their work!! Very pleased with the results.
Hope you all have a wonderful holiday season.
I just wanted to express my gratitude for the outstanding service I received and to give credit to those involved for a job well done. Usually people only like to write to complain and never really stop and take time to say “thank you” when it is deserved, so I wanted to make sure you know what a great group of employees you have there.
…Six days after my new unit was installed a tornado damaged my home… We called Middleton the next morning to see if someone could come take a look at it. Someone came out that afternoon and ran a full check and made sure that everything working properly. I was shocked that there was no charge for the service call. I even got a follow up phone call from Jason Marsh to make sure someone had come out to confirm everything was ok with the system and nothing was damaged.
Pricing is important but service is what sets great companies apart from the other and it is what builds loyalty. So needless to say I will be telling EVERYONE I can about my great experience with Middleton Heat and Air.